P569 cares about your privacy. This Policy transparently explains how we collect, use, store, and protect your personal data whenever you use our platform.
Six core principles that underpin how p569 manages member personal data with full accountability.
All personal data transmitted between your device and p569's servers is protected with 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
P569 does not sell, rent, or disclose your personal data to any third party for commercial purposes. Your data belongs to you — it is not our business commodity.
The p569 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data management practices comply with applicable legal requirements.
P569 members have the right to access, correct, transfer, and request deletion of their personal data at any time. Contact our support team to manage your data.
Member data is stored in data centres protected both physically and digitally. Access to members' personal data is restricted exclusively to trained p569 staff with a legitimate need to access it.
You may opt out of marketing communications from p569 at any time through your account settings. This will not affect important communications related to your account.
Welcome to the p569 Privacy Policy page. This document clearly and transparently explains how the p569 platform — accessible via p569.vin and the official mobile app — collects, uses, stores, and protects your personal data as our member.
P569 is fully committed to protecting the privacy of every member. We understand that your trust is our most valuable asset, which is why we take personal data management seriously. This Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all p569 platform users regardless of their location within Malaysia.
By registering or continuing to use the p569 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for further assistance.
This Privacy Policy should be read together with p569 Terms and Conditions for a full overview of your rights and responsibilities as a platform member.
P569 collects your personal data through several channels — primarily during the registration process, daily platform usage, and interactions with our customer support team. The following are the categories of data we collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) & account registration |
| Contact Data | Email address, phone number, residential address | Account communications & notification delivery |
| Financial Data | Bank account number, transaction history, payment methods | Deposit & withdrawal processing & fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security & platform optimisation |
| Usage Data | Gaming history, game preferences, wagering patterns | Personalize experience & responsible gaming tracking |
| Communications Data | Support chat logs, emails sent to p569 | Complaint resolution & service improvement |
P569 only collects data that is strictly necessary to operate the platform securely and comply with applicable laws. We do not collect data that is irrelevant to the services we offer.
Personal data collected by p569 is used solely for the following purposes and will never be used beyond the stated scope without your consent:
P569 does not sell or rent your personal data to any third party for commercial purposes. However, there are certain situations where we need to share your data with trusted parties to keep the platform running properly:
All third parties that receive p569 member data are bound by strict data confidentiality agreements and are only permitted to use that data for the specified purposes.
The p569 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
Types of cookies used by p569:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of certain parts of the p569 platform.
The security of your personal data is p569's absolute priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe from unauthorised access, loss, or misuse at all times.
In the event of any security incident affecting your personal data, p569 will notify you within the timeframe required by law and take immediate remedial action.
As a p569 member, you have the following rights under Malaysia's Personal Data Protection Act (PDPA). To exercise any of these rights, contact the p569 support team via live chat or email.
You have the right to request a copy of the personal data we hold about you. p569 will process this request within 21 business days and provide the information in a clear, readable format.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. We will update your records immediately upon verification.
You may request deletion of your personal data upon account closure, subject to legal retention obligations that may require us to retain certain records for a specified period.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform of your choice.
You may object to the processing of your personal data for direct marketing purposes at any time. Once an objection is received, p569 will immediately cease using your data for that purpose.
P569 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law.
Once the retention period expires or the data is no longer needed, p569 will securely delete or anonymise it in accordance with established procedures.
P569 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments. Any material changes will be communicated to you via:
We encourage you to review this Privacy Policy page periodically. Continued use of the p569 platform after any amendments are published will be considered acceptance of the updated terms.
For changes involving materially different new uses of your data, p569 will obtain your consent again before those changes take effect.
If you have any questions, concerns, or wish to exercise any of your privacy rights, p569's Data Protection Officer team is ready to assist you.
We aim to respond to all privacy-related requests within 14 business days. For matters requiring further investigation, we will keep you informed of your case progress on a regular basis.
Register your p569 account with confidence — your data is protected with the highest level of encryption and we never sell your information to anyone.